Summary & Synopsis
Welcome to the life of Raquel (Saavedra), a 41-year-old live-in domestic who is eking out a joyless existence on the fringes of the family she has worked for for many years. Yet, much like a prostitute, Raquel does not want any other girls on her block. When the mistress of the house, Pilar, worried that Raquel is overworked, offers to hire another maid, Raquel insists further help is not required. When she faints on the stairs, a martyr to severe headaches, Pilar does, indeed, hire another maid. Raquel, not used to asserting herself, retreats into a form of passive aggression that has blackly comic results. She quickly dispatches a very young Peruvian maid and an older, more experienced housekeeper with what becomes her signature form of torture: sending the new maid out to pay the grocer and then locking her out and pretending not to hear.
Catalina Saavedra gives a wonderful performance as the frustrated Raquel, a woman who has devoted all her adult life to caring for this family. This tension is played out in the ways she dotes on the sons and resents and denies the daughter and the way she tries to maintain control of disciplining the children, even from their mother. The film opens with the family offering Raquel a birthday cake and presents, which clearly both please and embarrass her - as an employee, she is not really part of the family. Mariana Loyola as Lucy introduces a much needed breath of modernity into Raquel's life and her influence proves lasting. A warm mix of black comedy and heartfelt family drama.
Nominated for Golden Globe 2010.
Rating
7.8/10 974 votes
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